TAGLIO

Support · 支持

Taglio — Label Design & Production Studio for Mac, iPhone and iPad

Contact us · 联系我们

Questions, bug reports, or feature requests — email ln729500172@gmail.com. We usually reply within 48 hours.

任何问题、错误报告或功能建议,请致信上述邮箱,我们通常会在 48 小时内回复。

When reporting a problem, it helps to include your device model, OS version, and the steps that led to the issue. 报告问题时,请附上设备型号、系统版本以及问题发生的操作步骤,以便我们更快定位。

About Taglio · 关于 Taglio

Taglio is a label studio for Mac, iPhone and iPad. Design labels at true physical size, add barcodes and QR codes with live validation, merge data from spreadsheets, and print or export the whole run — with the same document on every device.

Taglio 是 Mac、iPhone 和 iPad 上的标签工作室。按真实物理尺寸设计标签,添加带实时校验的条码与二维码,从表格合并数据,并打印或导出整批成品——同一个文档,在每台设备上。

Frequently asked questions · 常见问题

How do I create my first label? · 如何创建第一张标签?

Tap "+" on the Labels screen, then pick a label-stock standard (Avery, Brother, Zebra, DYMO, HERMA), a custom size, or one of the 54 templates. A finished example is also bundled: Settings (gear) → Library → "Open Sample Label". 在标签列表点按"+",选择标签纸规格、自定义尺寸或模板即可。设置 → 库 → "打开示例标签"里还有一个完整示例。

Where are my documents stored? · 我的文档存在哪里?

On your device, and — if you are signed in to iCloud — in your own iCloud Drive, which syncs them between your Mac, iPhone and iPad. Nothing is ever sent to us; we operate no servers. 保存在你的设备上;若已登录 iCloud,则通过你自己的 iCloud Drive 在设备间同步。我们不运营服务器,任何内容都不会发送给我们。

What does Taglio Pro include? · Taglio Pro 包含什么?

Pro is a one-time purchase (no subscription) that unlocks data merge from CSV/Excel, serial numbers, batch production, tables, conditional rules, prepress separations, CMYK, ZPL, SVG, GS1 validation, high-resolution export, and 24 additional templates. It works on all your Apple devices and supports Family Sharing. Pro 为一次性买断(无订阅),解锁数据合并、流水号、批量生产、表格、条件规则、印前分色、CMYK、ZPL、SVG、GS1 校验、高分辨率导出及另外 24 个模板,全设备通用并支持家人共享。

I purchased Pro but it's locked on another device. · 已购买 Pro,另一台设备却未解锁?

Make sure the device uses the same Apple Account (or one in the same Family Sharing group), then go to Settings (gear) → Restore Purchases. 确认设备登录同一 Apple 账户(或同一家人共享组),然后在设置中点按"恢复购买"。

Why does Taglio ask for camera access? · 为什么请求相机权限?

Only for two optional features you start yourself: scanning a barcode to fill a field, and scanning a printed label to verify it reads. The app never opens the camera on its own. 仅用于两个你主动发起的功能:扫码填入字段,以及扫描印好的标签验证可读性。App 绝不会自行打开相机。

A barcode fails validation — what now? · 条码校验不通过怎么办?

Taglio checks the payload as you type: EAN/UPC/ITF-14 need the right digit count and check digit, and GS1 codes need valid application identifiers. The status message under the field says exactly what is wrong. If you believe a valid code is rejected, email us the symbology and payload. Taglio 在输入时即校验:EAN/UPC/ITF-14 要求位数与校验位正确,GS1 要求应用标识符合法。字段下方的状态信息会说明具体原因;若你认为有效编码被误判,请把码制与内容发邮件告诉我们。

Privacy · 隐私

Taglio collects no personal data, requires no account, and sends nothing to us. Read the full Privacy Policy. Taglio 不收集任何个人数据、不需要账号。完整内容见隐私政策